New version: Short-term Availability page, auto-refresh & more

A new version of Desk-Net (1.87) has just been released this week. The main new feature is the brand new Short-term Availability page:

The good old Long-term Availability displays user data on a monthly basis. Now it got a "little" sister. The new page uses the exact same data, but displays it across one to seven days in an easier-to-read design.

What is a user working on with what deadline? Which shifts is a user assigned to, what appointments does he have? See it all on this new page to be found under the tab Management.
 

In addition to this new page you can enjoy the following improvements:

  • Auto-Refresh: In our user surveys many of you have been asking for pages to always display the most up-to-date data. Over the next few months we will roll out this improvement to all customers.

    Initially it will be made available to a few pilot customers. When looking at a page, should a user make a change it will be reflected almost instantly on your list.
     

  • Implicit deadline logic: Several assignments are set without a deadline. However, at some point the text, the video, etc. needs to be published.

    For that reason we are making an important change to the display of assignments by deadline: When no explicit deadline is set for an assignment we infer a deadline from its publication schedule.

    Example: A text is scheduled to go live the next day at 11:00 am but the assignment has no set deadline. In such a case we set the publication date and time as the deadline.

    This change does primarily impact the pages My Schedule, Timeline (in mode: Assignments) and the new Short-term Availability page.
     

  • WordPress Plugin: In the next days, we will officially release a plugin that connects WordPress with Desk-Net. It connects WordPress and Desk-Net in a bi-directional way.

    The plugin will be made available in the WordPress plugin directory. Should you wish to access the beta version please send us an email.

    Once this plugin has been officially released we will start working on a Drupal module. Please contact us at support@desk-net.com should you be interested in becoming a pilot customer for this integration module.
     

  • Bookmarks for assignments and platforms: On the entry mask users see a list of assignment icons and further below a list of platforms to choose from.

    For some users in large organisations this list can be very long with some of the more important elements hidden in menus.

    Only those bookmarked assignments and platforms will be displayed in the entry form with all others being accessible via a menu to the right of the bookmarked elements.

 

We hope these new features will make working with Desk-Net easier and more enjoyable. We welcome your feedback at info@desk-net.com.

The Desk-Net team