Introduction

With this data protection notice, we would like to inform you about the processing of personal data in the context of the use of our website.

Responsible person

Responsible for this website is:
Desk-Net GmbH
Falkenried 74a
20251 Hamburg
Germany

E-Mail: info@desk-net.com

Data protection officer:

We have appointed a data protection officer for our company. You can reach him at dpo@desk-net.com

We collect the following personal data

When you visit our website, the following data is processed by us: 

  • The IP address of the inquiring computer 
  • Date and time of retrieval 
  • Language of the browser software

After 7 days at the latest, the IP address is deleted from all systems. After that, a personal reference is no longer possible.

Purpose of data processing 

We use the personal data you actively communicate to us only for the agreed purpose and only to the extent necessary.

We process the above-mentioned data for the following purposes:

  • To ensure a smooth connection of the website
  • Guarantee of a comfortable use of our website
  • Evaluation of system security and stability
  • For other administrative purposes

Legal basis of the data processing 

When you visit our website, we process personal data on the basis of the following legal principles:

  • Consent (Art. 6 para. 1 a DSGV) 
  • for the performance of contracts (Art. 6 para. 1 b DSGVO)
  • to fulfill a legal obligation (Art. 6 para. 1 c DSGVO)
  • on the basis of a balancing of interests (Art. 6 para. 1 f DSGVO)

The legal basis on which we refer to in individual cases can be found in the information on the respective processing.

In case of consent, you have the right to revoke this consent at any time with effect for the future.

If we process data on the basis of a weighing up of interests, you as the person concerned have the right to object to the processing under the provisions of Art. 21 DSGVO.

Recipients or categories of recipients

Your personal data will not be transferred to third parties for purposes other than those listed below.

We only pass on your personal data to third parties if:

  • you have given your express consent,
  • the disclosure is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
  • in the event that there is a legal obligation to pass them on, and
  • this is legally permissible and necessary for the processing of contractual relationships with you.

Transfer to a third country or international organization 

An active transfer to a third country or a transfer to an international organization does not take place. Exceptions to this rule can be found in this privacy policy of the integrated third-party providers listed below. 

Storage period

As a matter of principle, we delete your data when there is no longer any need to store them. This is especially the case if the data is required to fulfill contractual services or to grant or avert warranty or guarantee claims.

Your rights

If a user's personal data is processed, he or she is a "data subject" within the meaning of the DSGVO. He is entitled to the following rights against us as the person responsible:

  • Right to information
  • Right of correction or deletion 
  • Right to limit processing
  • Right to data transferability
  • Right to object to the processing

To exercise the listed rights, please contact the contact person in charge of data protection at dpo@desk-net.com

Revocation of a consent

If you have given us your consent for data processing, you have the right to revoke it at any time. Please address the revocation of consent to dpo@desk-net.com

Complaint to a supervisory authority

If you believe that the processing of your personal data violates data protection regulations, you have the right to complain to a supervisory authority.

Contact details

If you send us a message via our contact form, we will use the data you provide to process your request. In the case of concrete inquiries, the data will be processed to fulfill a contract or to initiate a contract. For all other inquiries due to a legitimate interest in answering your request. 

Alternatively, it is possible to contact us via our e-mail address. In this case, your data transmitted with the e-mail will be stored.

Legal basis: Art. 6 para. 1 b DSGVO, or Art. 6 para. 1 f DSGVO

Cookies

When you visit our website, small text files (cookies) are stored on your computer. Some cookies are deleted at the end of your visit (session cookies). Other cookies remain on your end device until they are deleted by you. This makes it possible to recognize the user in order to personalize the Internet offer. With the help of your web browser, you can adjust the use of cookies to your liking. Under certain circumstances, this can lead to limited use of our website. 

The use of cookies is based on a weighing of interests. As the operator of the application, we have a legitimate interest in the use of cookies to ensure a user-friendly visit.

Legal basis: Art. 6 para. 1 f DSGVO

Google Analytics (Consent)

We use the tracking tool Google Analytics on our website. In Google Analytics, interactions of the user of our website are generally recorded and systematically evaluated with the help of cookies. When individual pages of our website are called up, the following data is stored:

  • The called up website
  • Time spent on the website
  • Frequency of the website visit
  • Three bytes of the IP address of the user's calling system (anonymized IP address)
  • The website from which the user has reached the page called up on our website (referrer)
  • The subpages that are called from the called page

Google Analytics is configured to mask the last octet of the IP address. This means that the IP address is not saved completely. As a result, it is no longer possible to assign the shortened IP address to the calling computer or terminal device of the user.

The processing of the user's personal data by means of Google Analytics enables us to analyze the surfing behavior of our users in order to improve our website and its usability. By evaluating the data obtained, we can compile information on the use of the individual contents of our website. 

The data stored by tracking is deleted after twelve months. 

You have the possibility to revoke your consent to the presented data processing by using Google Analytics at any time. To do so, click on the button "Change cookie settings" at the bottom of the page. In our Cookie Consent Manager, you can then change your current settings by unchecking the "Marketing" box.

The consent is given via the so-called cookie banner by placing a checkmark in the Marketing field after calling up the cookie details.

Purpose of data processing: Evaluation of statistics to optimize the website

Legal basis: Art. 6 Abs. 1 a DSGVO 

CrazyEgg

We use the tracking tool CrazyEgg.com. This tool is used to record randomly selected visits. It is only used with prior consent, through the cookie banner. 

This is done exclusively with anonymized IP address and allows us to use cookies to evaluate the way our website is used. A visual and pseudonymized user profile is created for this purpose. No personal data will be collected, processed or used. 

If you wish to object to this consent, you will find the instructions for doing so here: https://www.crazyegg.com/opt-out. All further information on data protection at CrazyEgg.com can be found here:  https://www.crazyegg.com/privacy.

Purpose of data processing: Evaluation of statistics to optimize the website

Legal basis: Art. 6 Abs. 1 a DSGVO

Social media

We operate profiles on the following networks: 
Facebook: https://www.facebook.com/DeskNet.editorial.calendar/
Twitter: https://twitter.com/desk_net
LinkedIn: https://www.linkedin.com/organization-guest/company/desk-net

Data may be processed outside the European Union.

Data processing by us 

All data that you enter on our social network profiles (e.g.: comments, pictures, private messages, etc.) are published by the platform operators and are used by us exclusively for the following purposes. The legitimate interest is based on public relations and a contemporary information and interaction possibility with our visitors.

Legal basis: Art. 6 Abs. 1 f DSGVO

Data processing by the platform operators

When our profiles are called up, data is processed by the platform operator. In which form this happens, is not influenceable and not visible for us. The procedure, however, usually depends on whether you yourself are registered with the platform. It is possible that the providers process the data outside of the EU, so that we cannot guarantee a data protection compliant procedure according to the DSGVO. However, all non-European providers are subject to the Privacy-Shield, which obliges them to comply with the data protection standard in Europe.

Further information on data processing by the individual platform operators can be found in their privacy policy:

Amendment of this privacy notice

This data protection notice will be updated regularly if necessary. You will find the current version on our website.